Get ISO Certification


DUV establish documented guidelines for ISO Certification, doing application review and to develop 3 years audit program to assess client’s Management system (QMS) during the currency of the Audit & certification contract. This procedure is applicable to all activities performed by the DUV, in matters related to Client’s application review, acceptance and audit programming of the Client’s management system against the agreed audit standard and have following steps for get ISO Certified -

  1. Application Received by DUV.
  2. Quotation send to Client by DUV and received client acceptance.On the basis of audit man day requirement, need of Technical expert if any, office expenses, and cost of logistics, quotation is prepared and submitted to the client as per our Quotation form (DUV_F-003 Quotation).
  3. Agreement between DUV and Client for Management System Certification activities- After settlement of fee/ Quotation, contract agreement (DUV_F-004 Client Agreement) is prepared, which defines boundary of activities and resultant mutual obligations.
  4. Audit and Certification process starts as soon as Client’s information cum Application form is received in form DUV_F-001 Application form. The Form has been structured to elicit necessary information required for determination of audit requirements, in accordance with ISO 17021:2011, and ISO 17021-3: 2013 and applicable IAF documents.
  5. The Quality Manager/Application Reviwer reviews Client’s audit requirements/ Contract Review Sheet in form DUV_F-002 Contract Review.
  6. Preparation of Audit program and intimated to the client.
  7. Temporary sites where the client provides their products/ services are incorporated into the audit programs. Temporary sites range from major project management sites to minor service/installation sites. The need of temporary site visit is based on evaluation of the risks of the failure of the QMS to control product or service output, and in case of the EMS to control environmental aspects and impacts.
  8. Planning of stage I audit: Before selecting audit team, Auditor’s declaration of “confidentiality & No conflict of interest” regarding organization to be audited-is retained in form DUV_F-018 Conflict of Interest.
  9. Audit intimation for onsite stage I audit is sent to client. DUV_F-007 Intimation to organization. Date of audit is finalized after receiving documented or oral acceptance from the client.
  10. Conducted Stage-1 Audit and objective of Stage I audit is to assess adequacy of the Client’s documentation as per the audit standard (audit criteria) and prima facie readiness of the client’s organization for onsite certification audit.
  11. After completion of Stage-1 Audit, Stage-2 audit to be conducted and objective of stage-2 audit is Determination of the extent of conformity of the clients management system, with the audit criteria and Evaluation of the effectiveness of the management system to ensure that the client organization is continually meeting its specified objectives.
  12. After completion of both audits (Stage- 1 and Stage-2 audit), the audit report is to be submitted by auditor to DUVs office.
  13. The information provided by the audit team is sufficient with respect to the certification requirements and the scope for certification.
  14. After a breif review of audit, the Technical Committee/Audit report reviewer & certification decision maker confirms, prior to making a decision.
  15. On each certificate to be issued, fill in the client organizations name, base office, address, standard (including issue year of standard), and scope, based on the information on the audit report. Be sure to check for any changes indicated on Comment Sheets included in the audit report.
  16. This involves preparation and review of certificate, certificate signature by Managing Director and ensure that the availability of the certificate detail on the DUV’s website (
  17. DUV exercises proper control of ownership over use of certificate, marks/ logo and audit reports. We make this clear in our contract/ agreement with clients that DUV will take action to deal with incorrect references to certification status or misleading use of certification documents, marks (including accreditation symbol if applicable) or audit reports. This action could include requests for correction and corrective action, suspension, withdrawal of certification, publication of the transgression and, if necessary, legal action.